Effective Date: July 26, 2026
Last Updated: July 26, 2026
At Artycor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, place an order, or interact with our services.
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or place an order.
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- Personalization details for customized products
- Information you provide when contacting customer support
Payment Information
Payments are processed securely through trusted third-party payment gateways.
We do not store your:
- Debit or Credit Card details
- UPI PIN
- CVV
- OTP
- Net Banking credentials
- Wallet passwords
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referral Source
- Cookies and Similar Technologies
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver personalized or customized products
- Process payments, refunds, and replacements
- Send order confirmations and shipping updates
- Respond to customer enquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Maintain website security
- Comply with legal and regulatory obligations
Where you have provided consent, we may also send promotional emails, offers, and newsletters. You may unsubscribe at any time.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only where necessary with trusted service providers, including:
- Payment gateway providers (such as Razorpay or Cashfree)
- Courier and logistics partners
- Website hosting providers
- Customer support platforms
- Email and communication service providers
- Analytics and marketing service providers
These service providers receive only the information necessary to perform their services and are expected to protect your data in accordance with applicable laws.
We may also disclose information where required by law, court order, or governmental authority.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance your shopping experience
- Measure the effectiveness of our marketing campaigns
We may use tools such as:
- Google Analytics
- Google Ads
- Meta Pixel
- Other analytics and advertising services
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
While we take appropriate precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Process refunds or replacements
- Comply with tax, accounting, and legal obligations
- Resolve disputes
- Prevent fraud
Information may be retained longer where required by applicable law.
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your personal information where legally permissible
- Withdraw consent for marketing communications
- Opt out of promotional emails at any time
Certain information may continue to be retained where required by law or for fraud prevention.
8. Third-Party Websites
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.
9. Children’s Privacy
Our website is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
10. International Data Transfers
Some of our service providers may process or store data outside India. Where such transfers occur, we take reasonable steps to ensure that your information receives appropriate protection in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us using the contact details provided on our website.
Your Consent
By using our website or placing an order with Artycor, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information as described herein.
Nothing in this Privacy Policy limits your rights under applicable Indian data protection and consumer protection laws.